Frequently Asked Questions

Once you arrive in Canada you will be able to use your bank account without any problem.

No, because we are not legally authorized to do so and we do not know the internal process to process the enrollment. We will only be able to help you if you choose one of our programs because we can commit to handling your application (we have direct contact, access to applications and data management) and we are trained for them.

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In case you want to apply to an institution with which we do not have an agreement, we recommend writing to them directly and once you have obtained the LOA, our visa team will be happy to help you with the visa process.

Yes, as long as you have a valid visa or eTA. It is imperative that you have it as this is your travel document. In addition, you must travel with your valid work or study permit because you will be asked for it when you re-enter Canada. Your permit is your legal status in the country, while the visa or eTA is your travel document. 

Yes, documents that are not in English or French must be translated by a certified translator.

A certified translator is an accredited member whose certification can be confirmed by a stamp or seal showing the translator's membership number of a professional translation association in Canada or abroad (for visa processing).

Note: A translator who has not yet received certification or accreditation, but is in the process of receiving it, is not considered a certified translator for IRCC purposes.

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We need general details of the pet: weight, age, pet's measurements, breed, if it has Kennel or not.