Frequently Asked Questions

Can you help me process my enrollment at a college/university with which you do not have an agreement?

No, because we are not legally authorized to do so and we do not know the internal process to process the enrollment. We will only be able to help you if you choose one of our programs because we can commit to handling your application (we have direct contact, access to applications and data management) and we are trained for them.

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In case you want to apply to an institution with which we do not have an agreement, we recommend writing to them directly and once you have obtained the LOA, our visa team will be happy to help you with the visa process.

Other questions you may be interested in

You offer express translation services, how long does this process take?
Deploy

Yes, we offer express translations for those who require a faster service. The turnaround time for express translations is 1 to 5 business days. The precise duration will vary depending on the number of documents and the difficulty of the material.

When can I register for the selected program?
Deploy

Enrollment normally opens 10 to 12 months prior to the start of classes, as soon as enrollment opens we can register you, as long as you have ALL the requirements we ask for. It is recommended to apply at least 7 months in advance (because you must take into account the time it takes to process the letter of acceptance (LOA) which will be approximately 4 weeks to 8 weeks sometimes 10 depending on the college/university) plus the time it takes to process the study permit (approximately 4 to 6 months).

How long are biometrics valid?
Deploy

For 10 years, if you don't know if your biometrics are still valid you can check here: https://onlineservices-servicesenligne.cic.gc.ca/extapp/bioStatusQuery

Why is it important to know my NOC and TEER?
Deploy

Because these factors determine your eligibility for immigration programs such as Express Entry, work permits, and provincial programs in Canada.

When I extend my work or study permit within Canada, will I automatically be issued a new visa in my passport for the date of the extension?
Deploy

No, a work permit or study permit is not a visa. You will not automatically be issued a visitor visa if you extend your work or study permit. If you need a new visitor visa, you will need to file a separate application. The visa is required if you want to travel and be able to return to Canada to continue your studies or work. Do not leave Canada with an expired visa (even if your study or work permit has already been extended), because you will not be able to return without a valid visa.

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