Frequently Asked Questions

Can you help me process my enrollment at a college/university with which you do not have an agreement?

No, because we are not legally authorized to do so and we do not know the internal process to process the enrollment. We will only be able to help you if you choose one of our programs because we can commit to handling your application (we have direct contact, access to applications and data management) and we are trained for them.

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In case you want to apply to an institution with which we do not have an agreement, we recommend writing to them directly and once you have obtained the LOA, our visa team will be happy to help you with the visa process.

Other questions you may be interested in

What type of accommodation do you offer to your customers?
Deploy

a) Homestay (with a family who will host you in their home)Student residences (shared or private rooms and private apartments)

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b) Special accommodation (apartment or private house

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c) Self-booking

My study/work permit was issued for less time than the duration of my study program or job offer, why?
Deploy

It is possible that your passport expired before the end of your study program or job offer. Canada cannot issue a permit beyond the validity of your passport.

I already have my letter of acceptance (LOA), I want to apply for my visa/study permit, how far in advance should I apply?
Deploy

We highly recommend applying for the visa 5 to 6 months before the start of your classes. This is to avoid that due to embassy delays, your application is not processed on time and you miss the start of your classes. Please be aware that each embassy is different and they are usually very volatile with their processing times, in addition to having delays in their processes. 

If, for example, your classes start in September, then you should ALREADY be applying for the visa in April or May. That is, by April or May you should already have the LOA, the money needed for tuition and living expenses, plus other supporting documents necessary for your application.

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I am self-employed / freelancer, how can I document my work experience?
Deploy

If you are independent or freelance, the following are examples and alternatives that you can present:

  • Company registration or alternatively,
  • Registration as independent or alternatively,
  • Service contracts with customers or alternatively,
  • Letters from customers 2 or 3 attesting that you have rendered services to them.

Any of the above documents will allow us to attest to your self-employed occupations. In a complementary, but not main way, you can optionally add any of the following, to strengthen the genuineness of your business: 

  • Self-employed business cards -this document alone does not carry much weight for the officer, ideally it should be accompanied by one of the documents mentioned above.

Web presence: website, facebook -this document alone does not carry much weight for the officer, ideally it should be accompanied by one of those mentioned above-.

I am an international student, with what permission am I allowed to work the 20 hours per week while studying?
Deploy

Your study permit is what authorizes you to work part-time. However, in order to do so, your study permit must stipulate a "Work off campus" condition. Please note that this work authorization is different from the CO-OP internship work permit.

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