Frequently Asked Questions

Can you help me process my enrollment at a college/university with which you do not have an agreement?

No, because we are not legally authorized to do so and we do not know the internal process to process the enrollment. We will only be able to help you if you choose one of our programs because we can commit to handling your application (we have direct contact, access to applications and data management) and we are trained for them.

In case you want to apply to an institution with which we do not have an agreement, we recommend writing to them directly and once you have obtained the LOA, our visa team will be happy to help you with the visa process.

Other questions you may be interested in

How long can I stay in Canada as a visitor?
Deploy

-If you are allowed to enter Canada, the border services officer may allow you to stay for less or more than 6 months.

-If so, they will put the date you must leave in your passport. They may also give you a document.

-If you do not get a stamp in your passport, you can stay for 6 months from the day you entered Canada or until your passport expires, whichever comes first.

-If you need a stamp, you can ask a border services officer for one. If you arrive at an airport that uses primary inspection kiosks, ask the border services officer after you finish at the kiosk.

-If you wish to overstay your authorized stay, you must request an extension at least 30 days before the authorized end of your stay. If you are coming from a visa-exempt country (you used eTA to enter), you are still required to extend your stay as a visitor if you need to overstay your original authorized length of stay.

When can I use the funds in my account?
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Once you arrive in Canada you will be able to use your bank account without any problem.

Does my program have Vacation?
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An academic year in Canada consists of 8 months of study, normally when studying for 2 years or more the academic program has vacations, especially if the program starts in the beginning of classes in September, because they study all Fall, all winter, all spring and they have the whole summer vacation period and they enter again in September to the second academic year, for the other beginnings of classes that are January and May, normally they are fast track, that is to say, they do not have vacations. There are exceptions such as UCW, Camosun College, Lambton College, among others, that no matter the start of classes, they can always choose to have a vacation.

In what format should I upload my documents for translation?
Deploy

To ensure the best service, we recommend uploading your translations in Word or PDF format. You can convert your documents for free here and improve the accessibility of your files. Readable document quality is crucial to provide optimal service; make sure you have a high quality file for a smooth translation experience.

I need to translate my driver's license, what service should I purchase?
Deploy

Please note that there is a separate service for driver's license translations, please check here. here our detailed service catalog prior to purchase.

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