Frequently Asked Questions

If you are independent or freelance, the following are examples and alternatives that you can present:

• Company registration or alternatively,
• Registration as independent or alternatively,
• Service contracts with customers or alternatively,
• Letters from customers 2 or 3 attesting that you have rendered services to them.

Any of the above documents will allow us to attest to your self-employed occupations. In a complementary, but not main way, you can optionally add any of the following, to strengthen the genuineness of your business: 

• Self-employed business cards -this document alone does not carry much weight for the officer, ideally it should be accompanied by one of the documents mentioned above.

Web presence: website, facebook -this document alone does not carry much weight for the officer, ideally it should be accompanied by one of those mentioned above-.

It is possible that your passport expired before the end of your study program or job offer. Canada cannot issue a permit beyond the validity of your passport.

No, you must have your study permit, work visa or permanent status in Canada in order to open your account.

No, a work permit or study permit is not a visa. You will not automatically be issued a visitor visa if you extend your work or study permit. If you need a new visitor visa, you will need to file a separate application. The visa is required if you want to travel and be able to return to Canada to continue your studies or work. Do not leave Canada with an expired visa (even if your study or work permit has already been extended), because you will not be able to return without a valid visa.

Yes, we offer express translations for those who require a faster service. The turnaround time for express translations is 1 to 5 business days. The precise duration will vary depending on the number of documents and the difficulty of the material.