Frequently Asked Questions

How long are biometrics valid?

For 10 years, if you don't know if your biometrics are still valid you can check here: https://onlineservices-servicesenligne.cic.gc.ca/extapp/bioStatusQuery

Other questions you may be interested in

What is a Judicial Review and when can I apply for one?
Deploy

A Judicial Review is a judicial review of an administrative decision. It can be requested when you believe that a decision made by Immigration Canada was unfair or wrong.

Can I activate my Canadian number and use it in my home country?
Deploy

No, the telephone number is activated 24 to 48 hours prior to your arrival in Canada and works on Canadian territory.

Can you help me process my enrollment at a college/university with which you do not have an agreement?
Deploy

No, because we are not legally authorized to do so and we do not know the internal process to process the enrollment. We will only be able to help you if you choose one of our programs because we can commit to handling your application (we have direct contact, access to applications and data management) and we are trained for them.

In case you want to apply to an institution with which we do not have an agreement, we recommend writing to them directly and once you have obtained the LOA, our visa team will be happy to help you with the visa process.

When do classes start in Canada?
Deploy

The most common intakes are: September where we have available 100% of the educational programs , January we have available 70% of the educational programs and May we have available in 50% of the educational programs. It will depend on the program you select.

I am in Canada as a student / worker, can I leave Canada and re-enter?
Deploy

Yes, as long as you have a valid visa or eTA. It is imperative that you have it as this is your travel document. In addition, you must travel with your valid work or study permit because you will be asked for it when you re-enter Canada. Your permit is your legal status in the country, while the visa or eTA is your travel document. 

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