Frequently Asked Questions

For 10 years, if you don't know if your biometrics are still valid you can check here: https://onlineservices-servicesenligne.cic.gc.ca/extapp/bioStatusQuery

Please note that there is a separate service for driver's license translations, please check here. here our detailed service catalog prior to purchase.

We need general details of the pet: weight, age, pet's measurements, breed, if it has Kennel or not.

Yes, you only have to request it at least 2 to 3 weeks in advance so that it can be delivered to your residence at no additional cost.

Yes, the service is provided for the number of hours required, it is important to check if there is coverage in the desired city.