Frequently Asked Questions

a) The client requests information about the service by filling out the settlement form or by sending an e-mail with all the details (date of the trip, province, how many people are traveling, budget, whether the trip is for study or work, etc.) to settlementcanada@immilandcanada.com.

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b) Immiland Canada will respond within 24 hours with the service information and give the client the opportunity to schedule a 15 minute meeting to explain more about their request.

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c) After the meeting Immiland Canada will send an email to the client with a summary of the call, the requirements provided by the client and the process for contracting the services.

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d) If the client agrees, Immiland will send him/her a contact to contract the service and the client must proceed with the payment.

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e) After payment, Immiland will start the house search. Once the client arrives in Canada, Immiland will complete the rest of the services contracted by the client.

Immiland will not reimburse the cost of the service since the time has been invested in the search, negotiation and closing of the accommodation agreement and the hours of accompaniment with the client have already been booked.

Once you enter the Express Entry system, your profile is valid for 12 months. If you do not receive an invitation within that period, you can resubmit a new profile. Your CRS score can also be updated if you improve any factors during that time.

You may file an appeal to the Federal Court for judicial review if you believe the decision was unfair or there was an error in the process.

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Immiland is an intermediary between the client and the landlord. The client must comply with all the demands and requirements that the landlord establishes for renting the place, also for the monthly payments and fees that the landlord may add for the space.