Frequently Asked Questions

Yes, you only have to request it at least 2 to 3 weeks in advance so that it can be delivered to your residence at no additional cost.

For the moment only to Montreal, Toronto, Vancouver and Calgary.

Yes, as long as you have a valid visa or eTA. It is imperative that you have it as this is your travel document. In addition, you must travel with your valid work or study permit because you will be asked for it when you re-enter Canada. Your permit is your legal status in the country, while the visa or eTA is your travel document. 

a) Immiland will provide up to 3 accommodation options in a document with the details of the properties, taking into account the requirements of the clients.

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b) Please note that in most cases there will not be options that fit 100% of these requirements, which means that it is very necessary for you to have flexibility in your requirements.

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c) If you want Immiland to spend more time looking for more housing options for you, that could be done but will have an additional cost.

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d) If you want to request the cancellation of the accommodation service, there will be no refund and the second part of the settlement service will be available to take upon arrival. This means that the client will have to find an accommodation option by himself.

Immiland will not reimburse the cost of the service since the time has been invested in the search, negotiation and closing of the accommodation agreement and the hours of accompaniment with the client have already been booked.