Frequently Asked Questions

For 10 years, if you don't know if your biometrics are still valid you can check here: https://onlineservices-servicesenligne.cic.gc.ca/extapp/bioStatusQuery

Yes, we understand that sometimes circumstances require extremely fast translations. If you have an urgent need, please contact our team as soon as possible here to discuss the options available and see how we can help you in your particular situation.

Remember that our goal is to provide high quality translations in the shortest possible time. We always work to adapt to your needs and meet your deadlines. If you have any additional questions or need assistance, please do not hesitate to contact us.

No, a work permit or study permit is not a visa. You will not automatically be issued a visitor visa if you extend your work or study permit. If you need a new visitor visa, you will need to file a separate application. The visa is required if you want to travel and be able to return to Canada to continue your studies or work. Do not leave Canada with an expired visa (even if your study or work permit has already been extended), because you will not be able to return without a valid visa.

Check the validity of your letter of introduction letter to the port of entry, this letter should have been issued by IRCC upon approval of your application. There is a box titled "Letter of Introduction Validity" on your port of entry (POE) letter. You must enter Canada before this date. If the validity date has passed and you do not travel to Canada, you must submit a new application. You cannot extend the validity date on your Letter.

Yes, as long as you have a valid visa or eTA. It is imperative that you have it as this is your travel document. In addition, you must travel with your valid work or study permit because you will be asked for it when you re-enter Canada. Your permit is your legal status in the country, while the visa or eTA is your travel document.