Frequently Asked Questions

Yes, you only have to request it at least 2 to 3 weeks in advance so that it can be delivered to your residence at no additional cost.

When the program indicates that it is Fast Track, or can also be called accelerated, it is because it does NOT have a long summer vacation.

A translation cannot change over time and must be valid indefinitely unless the original document has changed or expired. If the signature of a certified translator or notary has expired, it does not invalidate the translation. As long as the translator's certification was valid at the time of signing, the translation remains valid.

The only time the translation will expire and a new translation will be required is if the original document has expired or has changed and the applicant submits a new document.

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Yes, the service is renewable on a month-to-month basis, so you can cancel it at any time.

At the moment we have available coordination with a supplier to transport pets from Colombia, Peru and Panama, soon we will be adding more countries.