Frequently Asked Questions

If there is an error in your permit, you may request an amendment to your permit. For more information: click here

No, you must have your study permit, work visa or permanent status in Canada in order to open your account.

You may be eligible for an open work permit if:

-You are an international student who graduated from a DLI and are eligible for the PGWP
-You are a student who can no longer meet the costs of your studies (indigent student - conditions apply)
-You have an employer specific work permit and are being abused or are at risk of being abused in connection with your work in Canada (conditions apply)
-You applied for permanent residence in Canada and are in the process.
-Is an immediate dependent relative of someone who applied for permanent residence
-Is the spouse or common-law partner of a skilled worker or international student the spouse or common-law partner of an Atlantic Immigration Pilot Program applicant.
-Is a refugee, refugee claimant, protected person or family member.
-Are under an unenforceable removal order
-Are a holder of a temporary residence permit
-Are a youth worker participating in special international mobility programs (famously known as a working holiday)

In each of these situations, you must meet additional criteria to be eligible.

The time required for the translation of documents may vary. If you would like to take the services with us please review here our processing times for each translation service. 

To ensure the best service, we recommend uploading your translations in Word or PDF format. You can convert your documents for free here and improve the accessibility of your files. Readable document quality is crucial to provide optimal service; make sure you have a high quality file for a smooth translation experience.