Frequently Asked Questions

Yes, we offer express translations for those who require a faster service. The turnaround time for express translations is 1 to 5 business days. The precise duration will vary depending on the number of documents and the difficulty of the material.

The estimated time to complete a regular translation is 3 to 7 business days. The exact period will depend on the number of documents sent and the complexity of the content.

A translation cannot change over time and must be valid indefinitely unless the original document has changed or expired. If the signature of a certified translator or notary has expired, it does not invalidate the translation. As long as the translator's certification was valid at the time of signing, the translation remains valid.

The only time the translation will expire and a new translation will be required is if the original document has expired or has changed and the applicant submits a new document.

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To ensure the best service, we recommend uploading your translations in Word or PDF format. You can convert your documents for free here and improve the accessibility of your files. Readable document quality is crucial to provide optimal service; make sure you have a high quality file for a smooth translation experience.

a) The client requests information about the service by filling out the settlement form or by sending an e-mail with all the details (date of the trip, province, how many people are traveling, budget, whether the trip is for study or work, etc.) to settlementcanada@immilandcanada.com.

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b) Immiland Canada will respond within 24 hours with the service information and give the client the opportunity to schedule a 15 minute meeting to explain more about their request.

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c) After the meeting Immiland Canada will send an email to the client with a summary of the call, the requirements provided by the client and the process for contracting the services.

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d) If the client agrees, Immiland will send him/her a contact to contract the service and the client must proceed with the payment.

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e) After payment, Immiland will start the house search. Once the client arrives in Canada, Immiland will complete the rest of the services contracted by the client.