Frequently Asked Questions

To ensure the best service, we recommend uploading your translations in Word or PDF format. You can convert your documents for free here and improve the accessibility of your files. Readable document quality is crucial to provide optimal service; make sure you have a high quality file for a smooth translation experience.

Yes, we offer express translations for those who require a faster service. The turnaround time for express translations is 1 to 5 business days. The precise duration will vary depending on the number of documents and the difficulty of the material.

Check the validity of your letter of introduction letter to the port of entry, this letter should have been issued by IRCC upon approval of your application. There is a box titled "Letter of Introduction Validity" on your port of entry (POE) letter. You must enter Canada before this date. If the validity date has passed and you do not travel to Canada, you must submit a new application. You cannot extend the validity date on your Letter.

You must be a permanent resident, have lived in Canada for at least 1,095 days in the last five years, pass a citizenship test and meet the language requirements.

If you are independent or freelance, the following are examples and alternatives that you can present:

• Company registration or alternatively,
• Registration as independent or alternatively,
• Service contracts with customers or alternatively,
• Letters from customers 2 or 3 attesting that you have rendered services to them.

Any of the above documents will allow us to attest to your self-employed occupations. In a complementary, but not main way, you can optionally add any of the following, to strengthen the genuineness of your business: 

• Self-employed business cards -this document alone does not carry much weight for the officer, ideally it should be accompanied by one of the documents mentioned above.

Web presence: website, facebook -this document alone does not carry much weight for the officer, ideally it should be accompanied by one of those mentioned above-.