Frequently Asked Questions

Can I cancel the line whenever I want?

Yes, the service is renewable on a month-to-month basis, so you can cancel it at any time.

Other questions you may be interested in

Do you have international SIM card shipping?
Deploy

Yes, you only have to request it at least 2 to 3 weeks in advance so that it can be delivered to your residence at no additional cost.

Do you provide pet-friendly homes?
Deploy

a) With our suppliers we can definitely help you find homes that accept pets, however you should know that in Montreal cats are more commonly accepted in buildings than dogs. With this information we are not telling you that we cannot find homes that accept dogs, but that the availability is more limited.

b) Please note that each building has its own rules and restrictions.

How do I submit translated documents for immigration to Canada?
Deploy

When submitting translated documents for immigration purposes, it is important to follow the guidelines provided by Immigration, Refugees and Citizenship Canada (IRCC). Here are some general guidelines:

  • Include the original document along with its translation.
  • Make sure that each translated page includes a statement signed by the translator or translation service certifying its accuracy and completeness.
  • The translator must provide his or her full name, affidavit and stamps.
  • If the translation has been done by a sworn translator or a member of a recognized association, please include information about their certification or membership.
  • It is essential to check the specific requirements set forth by the IRCC or consult with an attorney or immigration consultant to ensure that you meet all necessary translation and documentation requirements.
Can I open a bank account without a permanent status in Canada?
Deploy

No, you must have your study permit, work visa or permanent status in Canada in order to open your account.

What is CO-OP and does it affect my residency?
Deploy

The co-op is a professional internship (work experience while you are still a student), it does not affect your residency nor does it count towards your residency (with very specific exceptions in Quebec). Your benefit is that you gain work experience in the professional area of study, which will benefit you in the future when you graduate to find your first job.

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