Frequently Asked Questions

Can I activate my Canadian number and use it in my home country?

No, the telephone number is activated 24 to 48 hours prior to your arrival in Canada and works on Canadian territory.

Can I activate my Canadian number and use it in my home country?

No, the telephone number is activated 24 to 48 hours prior to your arrival in Canada and works on Canadian territory.

Other questions you may be interested in

I am in Canada as a student / worker, can I leave Canada and re-enter?
Deploy

Yes, as long as you have a valid visa or eTA. It is imperative that you have it as this is your travel document. In addition, you must travel with your valid work or study permit because you will be asked for it when you re-enter Canada. Your permit is your legal status in the country, while the visa or eTA is your travel document. 

What happens if you do not meet the conditions of the study permit?
Deploy

If Immigration Canada discovers that you have not complied with the conditions of your study permit, you may be asked to leave Canada and/or this element may create a negative immigration history that could have repercussions to your future processes. Please review your permit conditions and restrictions very carefully to avoid misunderstandings and contraventions.

My study/work permit was issued for less time than the duration of my study program or job offer, why?
Deploy

It is possible that your passport expired before the end of your study program or job offer. Canada cannot issue a permit beyond the validity of your passport.

Do you transport to all cities in Canada?
Deploy

For the moment only to Montreal, Toronto, Vancouver and Calgary.

When I extend my work or study permit within Canada, will I automatically be issued a new visa in my passport for the date of the extension?
Deploy

No, a work permit or study permit is not a visa. You will not automatically be issued a visitor visa if you extend your work or study permit. If you need a new visitor visa, you will need to file a separate application. The visa is required if you want to travel and be able to return to Canada to continue your studies or work. Do not leave Canada with an expired visa (even if your study or work permit has already been extended), because you will not be able to return without a valid visa.

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