Frequently Asked Questions

No, normally tenants pay for utilities, in some cases these are units that include water or heat, but it may vary by property and landlord.

No, you must have your study permit, work visa or permanent status in Canada in order to open your account.

You can sponsor your parents, grandparents, spouse, domestic partner, children. It is even possible to sponsor relatives such as a brother, sister, aunt or uncle in quite specific and very unusual situations (consult your immigration consultant).You can also sponsor a relative, related by blood or adoption, of any age, if you meet all of these conditions:

-You (the person who wants to sponsor your relative) do not have a living relative to sponsor in your place, such as:
*Spouse
*Domestic partnerspousal partner
*Son or daughter
*Father
*Grandparent
*Orphaned brother or sister
*Orphaned niece or nephew
*Orphaned grandchild

-You (the potential sponsor) have no relative (aunt or uncle or any of the above relatives), who is:
*Canadian citizen
*Permanent resident
*Indian registered under the Indian Act.

Yes, you must have a study permit and be enrolled full-time in an academic, professional or vocational training program at a DLI.

However, your study permit must clearly state that you have the ability to work off-campus. If so, you are allowed to work up to 20 hours per week while:
-Your program is in session, and
-Full-time during scheduled breaks in the academic calendar.

You may work for any employer in Canada that is not on the list of ineligible employers.

In addition, if your program has a mandatory work component for graduation you must have the appropriate work permit for your co-op.

If you are independent or freelance, the following are examples and alternatives that you can present:

• Company registration or alternatively,
• Registration as independent or alternatively,
• Service contracts with customers or alternatively,
• Letters from customers 2 or 3 attesting that you have rendered services to them.

Any of the above documents will allow us to attest to your self-employed occupations. In a complementary, but not main way, you can optionally add any of the following, to strengthen the genuineness of your business: 

• Self-employed business cards -this document alone does not carry much weight for the officer, ideally it should be accompanied by one of the documents mentioned above.

Web presence: website, facebook -this document alone does not carry much weight for the officer, ideally it should be accompanied by one of those mentioned above-.