Frequently Asked Questions

Can I activate my Canadian number and use it in my home country?

No, the telephone number is activated 24 to 48 hours prior to your arrival in Canada and works on Canadian territory.

Other questions you may be interested in

You offer express translation services, how long does this process take?
Deploy

Yes, we offer express translations for those who require a faster service. The turnaround time for express translations is 1 to 5 business days. The precise duration will vary depending on the number of documents and the difficulty of the material.

How long does it take to translate documents for immigration to Canada?
Deploy

The time required for the translation of documents may vary. If you would like to take the services with us please review here our processing times for each translation service. 

What is the CO-OP work permit?
Deploy

Some study programs include mandatory work experience as part of their curriculum. 

Therefore, if your program of study includes co-op (mandatory/mandatory), then you need to apply to your co-op along with your study permit application (many schools issue a letter supporting the issuance of a co-op permit to submit with your application). You must then apply to the CBSA officer when you enter Canada for your co-op permit, which is different from your study permit and which must be issued upon entry into Canada. 

Remember that the co-op work permit is not the same as the authorization to work 20 hours off campus as the study permit. The co-op work permit is a separate work permit, it is not related to the authorization to work part-time in Canada.

How long does it take to complete a regular translation?
Deploy

The estimated time to complete a regular translation is 3 to 7 business days. The exact period will depend on the number of documents sent and the complexity of the content.

How is the payment method for the Settlement service?
Deploy

When the contract arrives and the client signs it, payment is made through the Stripe platform, which can be made with any credit card and also through international bank transfer.

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