Frequently Asked Questions

Can I activate my Canadian number and use it in my home country?

No, the telephone number is activated 24 to 48 hours prior to your arrival in Canada and works on Canadian territory.

Other questions you may be interested in

How long does it take to translate documents for immigration to Canada?
Deploy

The time required for the translation of documents may vary. If you would like to take the services with us please review here our processing times for each translation service. 

can i take the escort service?
Deploy

Yes, the service is provided for the number of hours required, it is important to check if there is coverage in the desired city.

If I already have a university degree, can I study a two-year undergraduate program?
Deploy

If you already have university studies, it is advisable to study a graduate or master degree program, however, if the program of interest is an undergraduate program that adds to your profile, i.e., 80% of the curriculum is new and is consistent with your work or professional experience, then it could be considered as an option.

Do you have the service of coordinating the transportation of pets from my country to Canada?
Deploy

At the moment we have available coordination with a supplier to transport pets from Colombia, Peru and Panama, soon we will be adding more countries.

What is an ICU?
Deploy

It is the unique identification code that Canada issues to all persons who have applied in the past for immigration processing (whether temporary or permanent). If you have never applied to Canada then you do not have a UCI yet.

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