Frequently Asked Questions

No, you must have your study permit, work visa or permanent status in Canada in order to open your account.

If Immigration Canada discovers that you have not complied with the conditions of your study permit, you may be asked to leave Canada and/or this element may create a negative immigration history that could have repercussions to your future processes. Please review your permit conditions and restrictions very carefully to avoid misunderstandings and contraventions.

When submitting translated documents for immigration purposes, it is important to follow the guidelines provided by Immigration, Refugees and Citizenship Canada (IRCC). Here are some general guidelines:

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• Include the original document along with its translation.
• Make sure that each translated page includes a statement signed by the translator or translation service certifying its accuracy and completeness.
• The translator must provide his or her full name, affidavit and stamps.
• If the translation has been done by a sworn translator or a member of a recognized association, please include information about their certification or membership.
• It is essential to check the specific requirements set forth by the IRCC or consult with an attorney or immigration consultant to ensure that you meet all necessary translation and documentation requirements.

Fresh trips according to Canada's temporary residency forms are the last 5 years.

No, the telephone number is activated 24 to 48 hours prior to your arrival in Canada and works on Canadian territory.