Frequently Asked Questions

At the moment we have available coordination with a supplier to transport pets from Colombia, Peru and Panama, soon we will be adding more countries.

You must file an extension application before your current permit expires, providing evidence of the reasons for staying longer in the country.

A translation cannot change over time and must be valid indefinitely unless the original document has changed or expired. If the signature of a certified translator or notary has expired, it does not invalidate the translation. As long as the translator's certification was valid at the time of signing, the translation remains valid.

The only time the translation will expire and a new translation will be required is if the original document has expired or has changed and the applicant submits a new document.

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Yes, as long as you have a valid visa or eTA. It is imperative that you have it as this is your travel document. In addition, you must travel with your valid work or study permit because you will be asked for it when you re-enter Canada. Your permit is your legal status in the country, while the visa or eTA is your travel document. 

If there is an error in your permit, you may request an amendment to your permit. For more information: click here