Frequently Asked Questions

Yes, the service is renewable on a month-to-month basis, so you can cancel it at any time.

Yes, the service is provided for the number of hours required, it is important to check if there is coverage in the desired city.

For applications of a temporary nature such as work, study or tourism permit applications, travel history is important because it shows a good prior immigration history. For permanent residency applications, travel history is less relevant.

Yes, documents that are not in English or French must be translated by a certified translator.

A certified translator is an accredited member whose certification can be confirmed by a stamp or seal showing the translator's membership number of a professional translation association in Canada or abroad (for visa processing).

Note: A translator who has not yet received certification or accreditation, but is in the process of receiving it, is not considered a certified translator for IRCC purposes.

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Fresh trips according to Canada's temporary residency forms are the last 5 years.