Frequently Asked Questions

Yes, documents that are not in English or French must be translated by a certified translator.

A certified translator is an accredited member whose certification can be confirmed by a stamp or seal showing the translator's membership number of a professional translation association in Canada or abroad (for visa processing).

Note: A translator who has not yet received certification or accreditation, but is in the process of receiving it, is not considered a certified translator for IRCC purposes.

‍

To ensure the best service, we recommend uploading your translations in Word or PDF format. You can convert your documents for free here and improve the accessibility of your files. Readable document quality is crucial to provide optimal service; make sure you have a high quality file for a smooth translation experience.

Immiland will not reimburse the cost of the service since the time has been invested in the search, negotiation and closing of the accommodation agreement and the hours of accompaniment with the client have already been booked.

a) Immiland will provide up to 3 accommodation options in a document with the details of the properties, taking into account the requirements of the clients.

‍

b) Please note that in most cases there will not be options that fit 100% of these requirements, which means that it is very necessary for you to have flexibility in your requirements.

‍

c) If you want Immiland to spend more time looking for more housing options for you, that could be done but will have an additional cost.

‍

d) If you want to request the cancellation of the accommodation service, there will be no refund and the second part of the settlement service will be available to take upon arrival. This means that the client will have to find an accommodation option by himself.

You must be a permanent resident, have lived in Canada for at least 1,095 days in the last five years, pass a citizenship test and meet the language requirements.