Frequently Asked Questions

It is possible that your passport expired before the end of your study program or job offer. Canada cannot issue a permit beyond the validity of your passport.

A translation cannot change over time and must be valid indefinitely unless the original document has changed or expired. If the signature of a certified translator or notary has expired, it does not invalidate the translation. As long as the translator's certification was valid at the time of signing, the translation remains valid.

The only time the translation will expire and a new translation will be required is if the original document has expired or has changed and the applicant submits a new document.

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No, the telephone number is activated 24 to 48 hours prior to your arrival in Canada and works on Canadian territory.

Yes, as long as you have a valid visa or eTA. It is imperative that you have it as this is your travel document. In addition, you must travel with your valid work or study permit because you will be asked for it when you re-enter Canada. Your permit is your legal status in the country, while the visa or eTA is your travel document. 

Yes, you can apply for a credit card with a low initial amount so that through it you can build your Canadian credit record.