Frequently Asked Questions

Yes, as long as you have a valid visa or eTA. It is imperative that you have it as this is your travel document. In addition, you must travel with your valid work or study permit because you will be asked for it when you re-enter Canada. Your permit is your legal status in the country, while the visa or eTA is your travel document. 

It is possible that your passport expired before the end of your study program or job offer. Canada cannot issue a permit beyond the validity of your passport.

If there is an error in your permit, you may request an amendment to your permit. For more information: click here

Yes, we offer express translations for those who require a faster service. The turnaround time for express translations is 1 to 5 business days. The precise duration will vary depending on the number of documents and the difficulty of the material.

You can sponsor your parents, grandparents, spouse, domestic partner, children. It is even possible to sponsor relatives such as a brother, sister, aunt or uncle in quite specific and very unusual situations (consult your immigration consultant).You can also sponsor a relative, related by blood or adoption, of any age, if you meet all of these conditions:

-You (the person who wants to sponsor your relative) do not have a living relative to sponsor in your place, such as:
*Spouse
*Domestic partnerspousal partner
*Son or daughter
*Father
*Grandparent
*Orphaned brother or sister
*Orphaned niece or nephew
*Orphaned grandchild

-You (the potential sponsor) have no relative (aunt or uncle or any of the above relatives), who is:
*Canadian citizen
*Permanent resident
*Indian registered under the Indian Act.