Frequently Asked Questions

Can I activate my Canadian number and use it in my home country?

No, the telephone number is activated 24 to 48 hours prior to your arrival in Canada and works on Canadian territory.

Other questions you may be interested in

What is a Mandamus in the context of Canadian immigration law?
Deploy

A Mandamus is a legal remedy that compels a public authority to make a decision when there has been an unreasonable delay in processing an immigration application.

Who can apply for an open work permit to work for any employer?
Deploy

You may be eligible for an open work permit if:

-You are an international student who graduated from a DLI and are eligible for the PGWP
-You are a student who can no longer meet the costs of your studies (indigent student - conditions apply)
-You have an employer specific work permit and are being abused or are at risk of being abused in connection with your work in Canada (conditions apply)
-You applied for permanent residence in Canada and are in the process.
-Is an immediate dependent relative of someone who applied for permanent residence
-Is the spouse or common-law partner of a skilled worker or international student the spouse or common-law partner of an Atlantic Immigration Pilot Program applicant.
-Is a refugee, refugee claimant, protected person or family member.
-Are under an unenforceable removal order
-Are a holder of a temporary residence permit
-Are a youth worker participating in special international mobility programs (famously known as a working holiday)

In each of these situations, you must meet additional criteria to be eligible.

My visa has been approved, until when can I enter Canada?
Deploy

Check the validity of your letter of introduction letter to the port of entry, this letter should have been issued by IRCC upon approval of your application. There is a box titled "Letter of Introduction Validity" on your port of entry (POE) letter. You must enter Canada before this date. If the validity date has passed and you do not travel to Canada, you must submit a new application. You cannot extend the validity date on your Letter.

I am in Canada as a student / worker, can I leave Canada and re-enter?
Deploy

Yes, as long as you have a valid visa or eTA. It is imperative that you have it as this is your travel document. In addition, you must travel with your valid work or study permit because you will be asked for it when you re-enter Canada. Your permit is your legal status in the country, while the visa or eTA is your travel document. 

How long does it take to complete a regular translation?
Deploy

The estimated time to complete a regular translation is 3 to 7 business days. The exact period will depend on the number of documents sent and the complexity of the content.

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