Frequently Asked Questions

Can you help me process my enrollment at a college/university with which you do not have an agreement?

No, because we are not legally authorized to do so and we do not know the internal process to process the enrollment. We will only be able to help you if you choose one of our programs because we can commit to handling your application (we have direct contact, access to applications and data management) and we are trained for them.

In case you want to apply to an institution with which we do not have an agreement, we recommend writing to them directly and once you have obtained the LOA, our visa team will be happy to help you with the visa process.

Other questions you may be interested in

When is it important to have a travel history?
Deploy

For applications of a temporary nature such as work, study or tourism permit applications, travel history is important because it shows a good prior immigration history. For permanent residency applications, travel history is less relevant.

What is an ICU?
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It is the unique identification code that Canada issues to all persons who have applied in the past for immigration processing (whether temporary or permanent). If you have never applied to Canada then you do not have a UCI yet.

Do you provide pet-friendly homes?
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a) With our suppliers we can definitely help you find homes that accept pets, however you should know that in Montreal cats are more commonly accepted in buildings than dogs. With this information we are not telling you that we cannot find homes that accept dogs, but that the availability is more limited.

b) Please note that each building has its own rules and restrictions.

I have traveled, but until when is travel considered fresh?
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Fresh trips according to Canada's temporary residency forms are the last 5 years.

What factors can affect the turnaround time of a translation?
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Several factors can influence the turnaround time of a translation, including the length of the text, the complexity of the content, the availability of translators and the current workload. For a more accurate estimate, we recommend that you provide specific details about your translation needs when requesting a quote.

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