Frequently Asked Questions

A translation cannot change over time and must be valid indefinitely unless the original document has changed or expired. If the signature of a certified translator or notary has expired, it does not invalidate the translation. As long as the translator's certification was valid at the time of signing, the translation remains valid.

The only time the translation will expire and a new translation will be required is if the original document has expired or has changed and the applicant submits a new document.

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You may file an appeal to the Federal Court for judicial review if you believe the decision was unfair or there was an error in the process.

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No, normally tenants pay for utilities, in some cases these are units that include water or heat, but it may vary by property and landlord.

Please note that there is a separate service for driver's license translations, please check here. here our detailed service catalog prior to purchase.

No, because we are not legally authorized to do so and we do not know the internal process to process the enrollment. We will only be able to help you if you choose one of our programs because we can commit to handling your application (we have direct contact, access to applications and data management) and we are trained for them.

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In case you want to apply to an institution with which we do not have an agreement, we recommend writing to them directly and once you have obtained the LOA, our visa team will be happy to help you with the visa process.