Frequently Asked Questions

Yes, as long as you have a valid visa or eTA. It is imperative that you have it as this is your travel document. In addition, you must travel with your valid work or study permit because you will be asked for it when you re-enter Canada. Your permit is your legal status in the country, while the visa or eTA is your travel document. 

No, normally tenants pay for utilities, in some cases these are units that include water or heat, but it may vary by property and landlord.

-If you are allowed to enter Canada, the border services officer may allow you to stay for less or more than 6 months.

-If so, they will put the date you must leave in your passport. They may also give you a document.

-If you do not get a stamp in your passport, you can stay for 6 months from the day you entered Canada or until your passport expires, whichever comes first.

-If you need a stamp, you can ask a border services officer for one. If you arrive at an airport that uses primary inspection kiosks, ask the border services officer after you finish at the kiosk.

-If you wish to overstay your authorized stay, you must request an extension at least 30 days before the authorized end of your stay. If you are coming from a visa-exempt country (you used eTA to enter), you are still required to extend your stay as a visitor if you need to overstay your original authorized length of stay.

Yes, the service is renewable on a month-to-month basis, so you can cancel it at any time.

No, you must have your study permit, work visa or permanent status in Canada in order to open your account.